Help Center/FAQ

What are my payment options?
You can pay with Visa, Mastercard, American Express, Discover, Paypal, and Amazon Pay (US Only).

Do you charge sales tax?

Yes, we charge sales tax within the United States, calculated by the state and county to which your order is shipping.

Sales tax may apply to orders being shipped to Alabama, Arizona, California, Florida, New York, Pennsylvania, South Carolina, Texas, Vermont, Washington, Hawaii, Indiana, Kentucky, Maine, Maryland, Michigan, Minnesota, Mississippi, New Jersey, North Dakota, West Virginia, Wisconsin, North Carolina, Utah, Georgia, Iowa, Nebraska

Where do crates ship to?
We ship to all U.S. or APO/FPO addresses as well as to Canada, Australia and the U.K.

When does it ship?
Orders are usually processed and shipped in 1-2 weeks from your purchase date.

Is there a shipping fee?
Yes, there is a shipping fee for each bundle. Please see below.

Build-A-Crate (5 Items) & Pre-Built:

Domestic: $6.00
International: $12.00

Premium Build-A-Crate (10 Items):

Domestic: $12.00
International: $24.00

I have another question
Please contact our customer support team here and we will be happy to help!