Despite getting the wrong crate the first time, I loved it. And they let me keep the crate they sent me by mistake and I was able to give it to a friend as I gift. Absolutely loved everything in it. I don't think theres a crate I've received that I haven't liked, but this was one of my favorites.
Everything was in good condition and I'm really happy that I was able to get a past crate I missed out on that I wanted really badly. The only reason I took off one star, is because I received the wrong package the first time, but they sent me the right one a day later with no extra charge! :)